Carla Nagle
GBBad company/bad customer service We’ve had our hood for only 3 years and the lights started flashing then would go off for several minutes then back on for several minutes. Customer service generally are not helpful and don’t seem to know their product or are willing to help. I would not recommend this product or this company.
Gary
GBExtractor pleasure Excellent service on replacement led light order. We are also very pleased with the extractors we purchased in the past.
Diane D.
GBPurchased replacement filters for over… Purchased replacement filters for over the stove hood. Items arrived on time, however, the replacement is not as sturdy as the originals and are dented. We are keeping them because I don't have the time to purchase and wait for a replacement.
Joel Kaplan
GBHad this hood for 5 years. Installed this hood for 5 years. Works well When I needed to replace an LED light K-Star was very quick to respond with replacement light and instructions
Robert Medlin
GBIncompetent Contactor for home warranty company … Contactor for Home warranty sent a technician who visually looked at my unit, touched the drum and sent a determination back to Insurance Company that the issue was not due to normal wear and tear. I am single and do 1 to 2 loads of laundry a week. I have never overloaded this washer. This incompetent person made this determination without even opening the unit up. I do not recommend this company.