Encompass Customer Service … The parts team has always given great service. The company is geared towards great customer service. Today I just want to commend Chris Cole on his excellent customer service skills, a very pleasant person to deal with. Mueller Appliance LLC Millsboro, DE

It was a great experience In these days, it is truly a very nice surprise to find a customer service representative like Cameo Carson. Not only did Cameo search and resolve my TV issue but setup conditions for correcting it. You certainly can be proud to have customer service personnel like her

I contacted encompass to order new…crisper drawers! I contacted encompass to order new refrigerator parts. Jamal was helpful and patient with me. He explained all the pricing and any discounts available. He was professional, courteous, and friendly! I enjoyed my experience very much! I told him to take the rest of the day off! Thank you for your good quality service. Genevieve Armstrong-Coleman “crisper drawers“

I spoke with Gwen Wyatte on the phone I spoke with Gwen Wyatte on the phone, and she provided excellent customer service. She completely redeemed the poor experience that I had just had with a previous customer service representative at Encompass. Thank you, Gwen, for the information and for offering another solution to my stated issue!

Teresa was so helpful today knew what I… Teresa was so helpful today knew what I needed and explained ordering status and shipping info and payment methods.It made my day so much better.