Customer Service Incredible Help I recently had an issue with a completed creation but could not download my music to have with my slideshow. I wrote to Customer Service and they gave me guidelines but still had no luck in downloading my song. I wrote to customer service again and Olha replied promptly and she told me that she had downloaded the song for me. That particular service exceeded my expectations and I was able to send a long awaited creation to the family. So wonderful to know customer service staff are there on hand to help.

GREAT service! The representative was awesome in helping with my questions and she was quick to respond. However, it is really hard to discuss certain issues by email, and there is no option to call someone.

Look Like A Pro I started with a premium plan which helped me create slideshows but I wanted to post to FB and email. I communicated with team member Anastasia about my preferences. She was quick to answer and get me settled in the Pro Plan which was exactly what I was looking for in sharing my creations. I'm a senior citizen and not highly technical so Smilebox helps me look like a pro . I highly recommend it.

The support staff has helped me many… The support staff has helped me many times with technical issues and saved my creations from disaster! They are always prompt, responsive, and continue to work with me to resolve my issues. I have come to rely on Anastasia and Maria and know that they will get me through any crisis!

I have been getting scammed by this… I have been getting scammed by this company for years. I am unable to cancel my subscription. Every year they charge me $50 for a "free subscription" If you call them, you get a recording telling you to file an online request. From the website you can tell that they are trying hard not to allow people to cancel their subscriptions or manage their cards. Total scammers. DO NOT USE.