Product is perahps good. Peripherals and Support are terrible I think that the products may be good value, but the customer support is shocking. They stall and ask for every piece of information, sometimes several times. My problem was eventually solved by a facebook member who advised buying a new charging cable from amazon - which did fix the problem of it not charging from solar. All Ecoflow did was to ask questions and take days to reply.

Very bad products with very bad… Very bad products with very bad customer service. Products are designed to last 12month maximum. Then you go backwards as nd forwards with refurbishments someone alse Had trouble with. No money back Avoid at all costs

Faulty Refurbished Product - Don’t Trust Ordered a refurbished Delta 2 Extra Battery. Shown as in stock however took over two weeks for delivery and then its faulty. They say it has to go for repair, when legally as faulty for been should be replaced. Delays and faulty units make Ecoflow an unreliable partner for any serious user - as when things go wrong it start wrong they just don’t step up!

Exceptional and extremely speedy… Exceptional and extremely speedy customer service by Max and ecoflow. Max resolved our issue in just one day. We are very happy with ecoflow and their products. We have 12 kwh of mixed ecoflow batteries which we use to power 90% of appliances in our home. This has allowed us to power our home for a fraction of the cost by using cheap 7.5 pence Kwh energy 24 hours per day.

Delta 2 So far, so good... Bought the Ecoflow Delta 2 back in Oct 23 along with the 100w flexible solar panel for an short duration emergency backup system as part of the household push for less dependence on the grid after installing a Solar PV & battery earlier in the year. (No EPS) During a planned electricity meter change, albeit not for long we were able to maintain power to the wi-fi, computers and printers as my wife works from home. I plan/hope not to use the Delta 2 on a regular basis but gives piece of mind if/when the power drops out at home or need an extra push using off site power tools