Replacement Sink plug I contacted Rangemaster as my sink plug had broken. Sink had been installed 14 months previously but kitchen fitters did not pass on guarantee details. Problems sorted immediately via email with Jade and she immediately replied and sent me a replacement. V impressed with after sales service.

Poor design and performance. I bought an extractor hood to go with my new Rangemaster stove which does not deserve the badge stuck on to it. Poorly designed and mass produced with no obvious technical design merit. Bent metal screwed together in a haphazard way. Lots of noise with little extraction. Gauze filters do not fit without the intervention. Buy something else.

Excellent service We have just had our range master deluxe fitted. The service was excellent from start to finish. Julian and Dwayne did an excellent job and made sure everything was explained and that everything was spot on before they left.

Faulty oven, slow customer service. Seriously regretting paying a premium for Rangemaster I bought my oven in October 2023. I've had issues with it since day one; the oven leaks liquid when cooking and the fan blade is faulty causing an horrendous vibrating noise. I've spent several hours on the live chat service with Rangemaster, I've found the customer service to be slow and inadequate. I was eventually passed onto Top Freeze, a repair service who came to fix my oven by replacing the fan. They turned up and started taking the oven apart, only to find that they did not have the right part for this oven. It's been a month now since Top Freeze visited, and my oven still has not been properly repaired. I've been left with an oven that I cannot use the fan setting on. I don't quite know why a brand new Rangemaster oven needs a new fan blade installed, but for now I'm seriously regretting paying a premium for the Rangemaster brand.

Fridge freezer exchange We had to have our new fridge freezer exchanged and the guys who delivered, installed and removed the old fridge freezer were first class. The fridge freezer is large and it meant removing the fridge doors to allow access through the house. Excellent service!