Lewis
GBAmazing customer service from the team… Amazing customer service from the team to resolve an issue with our Rangemaster. Agreed to send out replacement items free of charge and arrived within a couple of days - other companies need to follow your act, frankly brilliant and so easy to contact.
Tracey Mckendrick
GBExcellent service We have just had our range master deluxe fitted. The service was excellent from start to finish. Julian and Dwayne did an excellent job and made sure everything was explained and that everything was spot on before they left.
loz byrne
GBProduct and warranty issues I recently purchased a Rangemaster Fridge Freezer and encountered issues with the warranty and the unit itself. I initially spoke with Charley, who, without prompting escalated the issues to her manager. I then spoke with Shannon who advised me of the options open to me and a way forward to resolve the issues. Both were very professional, polite, knowledgable and courteous to my dilemma. A very worthwhile encounter cant thank them, or Rangemaster enough.
Lynne Pape
GBpurchased a kettle 9 months ago the… purchased a kettle 9 months ago the metal label is coming off , been told by rangemaster its wear and tear ( no picture requested by them so the have no idea what fault looks like.) i expect better from a company like this and staff were not helpful at all. Answer was sent you email it states wear and tear reply to email if your not happy. Wow great customer service
Crazy Knight
GBReplacement Sink plug I contacted Rangemaster as my sink plug had broken. Sink had been installed 14 months previously but kitchen fitters did not pass on guarantee details. Problems sorted immediately via email with Jade and she immediately replied and sent me a replacement. V impressed with after sales service.