
Lewis
GBAmazing customer service from the team… Amazing customer service from the team to resolve an issue with our Rangemaster. Agreed to send out replacement items free of charge and arrived within a couple of days - other companies need to follow your act, frankly brilliant and so easy to contact.

loz byrne
GBProduct and warranty issues I recently purchased a Rangemaster Fridge Freezer and encountered issues with the warranty and the unit itself. I initially spoke with Charley, who, without prompting escalated the issues to her manager. I then spoke with Shannon who advised me of the options open to me and a way forward to resolve the issues. Both were very professional, polite, knowledgable and courteous to my dilemma. A very worthwhile encounter cant thank them, or Rangemaster enough.

Lynne Pape
GBpurchased a kettle 9 months ago the… purchased a kettle 9 months ago the metal label is coming off , been told by rangemaster its wear and tear ( no picture requested by them so the have no idea what fault looks like.) i expect better from a company like this and staff were not helpful at all. Answer was sent you email it states wear and tear reply to email if your not happy. Wow great customer service

Kay Williams
GBExcellent Customer Service Terrible experience in February 2024 after ordering a Rangemaster Cooker through the Appliance People who knowingly went into liquidation when taking our money which was heartbreaking!! Rangemaster has agreed to honour the price we paid Appliance People which is fantastic news. What a brilliant company who look after their customers. Thank you Charley at Rangemaster for giving me the good news!!

Colin Perrin
GBWrong coloured handles Cooker was delivered with wrong colour handles, spoke to Charley via email who sorted it out straight away. The process was very easy.