mark
GBThis company is terrible. Do not buy This company is terrible. My order came in damaged beyond use. Most of the plates are bent out of proportion. I have emailed them 7 times and did not get 1 response. If you order these dumbells and they come in damages, sorry you will not be getting help. $700 down the drain
paul
GBWorst experience ever Worst experience ever. I bought the power block sport 90lbs. On the website the color is dark grey border line black when I received them they looked light grey FALSE ADVERTISING then when I called to complain they said I can return them but I have to pay shipping fees??? It's illegal to false advertise but they didn't care one bit. I neeeever waist my time on writing a comment but I don't want someone else to get ripped off
Eric
GBBEWARE: NO CUSTOMER SERVICE, DECLINING QUALITY CONTROL I had previous Powerblocks with no issues but the newer ones are not made as good and the customer service is non existent. The rubber handles on my dumbbells got worn so quickly and completely lost their grip making it tough to use. The stickers are also all falling off. These are fairly new dumbbells. I contacted Powerblock multiple times with no response . The funny thing is I contacted them to see about ordering a new set of handles and they responded that day. This is a company going downhill fast. Their "warranty" seems reassuring but it's only as good as the company that honors them. I previously recommended Powerblocks to everyone, but can't do so anymore. Bad company.
Customer
GBThere's really nothing to say. The … There's really nothing to say. The dumbels arrived in a relatively timely manner (perfectly adequate given that I'd ordered them near Christmas. One arrived a full day earlier than the other which was, for a few minutes, very confusing and not a little worrisome.
Customer
GBGreat service Great service! I emailed them pictures of my damaged item, then was able to call in and talk to someone directly about my inquiry. They had my issue resolved within half an hour, for very little cost! I would give 6 stars if possible!