BEWARE: NO CUSTOMER SERVICE, DECLINING QUALITY CONTROL I had previous Powerblocks with no issues but the newer ones are not made as good and the customer service is non existent. The rubber handles on my dumbbells got worn so quickly and completely lost their grip making it tough to use. The stickers are also all falling off. These are fairly new dumbbells. I contacted Powerblock multiple times with no response . The funny thing is I contacted them to see about ordering a new set of handles and they responded that day. This is a company going downhill fast. Their "warranty" seems reassuring but it's only as good as the company that honors them. I previously recommended Powerblocks to everyone, but can't do so anymore. Bad company.

Great service Great service! I emailed them pictures of my damaged item, then was able to call in and talk to someone directly about my inquiry. They had my issue resolved within half an hour, for very little cost! I would give 6 stars if possible!

Great, but caveats Enjoying PowerBlocks very much. Caveats: 1. Not perfect for two very different people. Have to swap setup every time they are used. But, not a deal breaker. 2. Confusion possible between model that can adjust handle with removeable 2.5 lb. weights and those that do not have that option. 3. If you get model with adjustable weights in handle, must order collapsible stand directly from PowerBlock so stand stores handle weights when removed from handle. As stated earlier, enjoying our PowerBlocks.

Horrible experience No answer phone.. still hiding behind virus “shelter in place” is what recording says. So .. email , and email and email .. no response ! Wonder if lawsuit went against them and going under !?!?

Powerblock weights I like how the weights are interchangeable but I think the opening to grab the handle should be much wider. I also think the metal parts should be covered with rubber. When I do exercises that require one dumbell and you switch from one hand to the other, I cannot get my hand inside to grab the handle to switich hands and have cut my hand 3 times. I try grabbing the outside but hurts my hand holding onto all the metal bars.