Mighty Millie... the perfect example of great customer service! Mighty Millie, is a true example of great customer service! I was only contacting Millie for questions on how I could save a few dollars on a product. At first she gave me a polite answer and then when I we were done and I wasn’t able to save anymore, Millie went and sent me a $15 gift card to use on the site! Perfect example of great customer service!

Not easy to close the account The process to close the account is not easy. They still rely on ancient email communication and manual processing. Guess that keep their userbase high (watch out investors). GDPR: The process to delete my user data data connected to their third party partners is thiresome. After some email with support you need to fill out an online form from a third party company with no obvious connection to this site. After becoming a customer, they send a LOT of email offers with no Unsubscribe button on the bottom. Other than that, I have no experience from their services :)

Best Customer Service Reps in The Game!! I am a big fan of Bodybuilding.com and I love the creative way in which they advertise a promotion on their website that a particular supplement I am using is having a massive discount!!! Totally awesome when they do that! This company truly cares about it's customers and yes, they have among the very best in the CSR Game for sure! I have experienced time and time again how willing their Customer Service strives to accommodate the customer in the best way! Thank you, Bodybuilding.com for caring about those of us who are seeking to transform their lives! We LOVE YOU!!

I've used bodybuilding.com on a number… I've used bodybuilding.com on a number of occasons and cen honestly say that the convenience of their services is 'meh' at best. They aren't outstanding but neither are they terrible. The layout of their webpage is passable, but unless you know exactly what it is you're looking for you can get lost quite easily. Prices are average, yet they don't have an absurdly large variety of items, so it's hit or miss depending on what you're after. Overall the expirience was satisfactory but nothing remarkable.

Great customer service by Mighty Millie! I had ordered a JYM Supplement Science Pro JYM Protein Powder (flavor: Tahitian Vanilla Bean) on May 13, when the site said it was in stock. On May 25, my order was still pending. I wrote to « Mighty Millie » of the BB.com Customer Service to explain the situation and that I was running short of protein. She told me to choose between the flavors still in stock on the site and sent me a FREE tube of Vanilla Peanut Butter Swirl flavor (which I love, by the way). I received the tube in only 2 days (and I'm in Canada) and I will received my original order when it will be in stock. Thank you Mighty Millie, amazing customer service!