Great customer support. Had issues with products I purchased. A customer support person was with me very shortly after submitting a ticket and the situation resolved within 20 minutes. Mighty Millie was clear and concise about what I needed to provide.

ABOVE & BEYOND I love intelligent conversation about something that I love doing, training.. Mighty Millie always goes above and beyond and I feel like I've increased in knowledge about subject matter which I thought I always knew more about. I have actually called and asked for her before because I wanted to speak with her more than other reps. Thank you mighty Millie for always going above and beyond and helping me increase that knowledge I'll look forward to working with you again.

Great customer service by Mighty Millie! I had ordered a JYM Supplement Science Pro JYM Protein Powder (flavor: Tahitian Vanilla Bean) on May 13, when the site said it was in stock. On May 25, my order was still pending. I wrote to « Mighty Millie » of the BB.com Customer Service to explain the situation and that I was running short of protein. She told me to choose between the flavors still in stock on the site and sent me a FREE tube of Vanilla Peanut Butter Swirl flavor (which I love, by the way). I received the tube in only 2 days (and I'm in Canada) and I will received my original order when it will be in stock. Thank you Mighty Millie, amazing customer service!

Reached out because I had no idea where… Reached out because I had no idea where my shipment was and "Mighty Millie" responded to my email very fast and gave me the information I need to track my shipment. I honestly was NOT expecting a response today let alone within 15 mins, that's UNHEARD of, so for that, thats a score of 100 out of 10!!!! Thank you Mighty Millie

Very bad, don't try it. Very bad customer service, prices are not clear, they don't pay the duty fees, they didn't even mention that on their website like other websites which write "price + taxes". For more than one month now and still didn't get my order. I'm using the website since 2016 and made many orders without any problems in the past, but now after corona they are more than bad, it will be the last time ordering from this website. Don't try it and waste your time and money.