BodyBuilding.com - great support from Mighty Millie I had great help from Mighty Millie in BB.com support, first in getting a prompt refund for something I had ordered that was out-of-stock, and then later with a problem with a web order that was not properly crediting my shipping cost. Millie resolved both issues for me quickly and satisfactorily.

I've used bodybuilding.com on a number… I've used bodybuilding.com on a number of occasons and cen honestly say that the convenience of their services is 'meh' at best. They aren't outstanding but neither are they terrible. The layout of their webpage is passable, but unless you know exactly what it is you're looking for you can get lost quite easily. Prices are average, yet they don't have an absurdly large variety of items, so it's hit or miss depending on what you're after. Overall the expirience was satisfactory but nothing remarkable.

Customer service rep Champion Chris VERY helpful The warehouse forgot to attach a bill of lading with my order so I was charged tax again at customs. Needless to say, I was pretty frustrated. Customer service rep Champion Chris was communicative and helped me through the process including getting me reimbursed. He turned what was a sour experience with BB.com into a great one.

I signed up for a year on March 23rd… Update: The website was finally fixed and i was able to sign on today April 19th. I signed up for a year on March 23rd and attempted to sign on April 1st , unable to sign on . When i try to online chat , its just a generic virtual bot , not helpful ! You leave your msg and email thrn eventually you get an automated email back . It is now April 8th snd still unable to use . The company email stated having password sign in technical issues and will come back better than ever . I will give them one more week to straighten their web page or .I will contact my credit card company and have charges reversed !

Great customer service keeps me coming back... BB.COM has always been a great place to order supplements, clothing and look for advice on training. Perhaps not the cheapest but they have great sales and quick shipping. One area where they excel is with customer service. If there is ever an order issue they are quick to respond and equally quick to resolve. Whether it is damaged packaging, something that is out of stock or missed in an order. Things are always resolved, usually in minutes. My latest experience was no exception. Within 5 minutes of submitting my question via their online chat, Mighty Millie was emailing me with status and confirmation on resolution. Great customer service keeps me coming back.