Emily is Great!! Emily in particular is always very friendly and helpful. The food tastes great too. The FedEx office occasionally delivers a day late but when we call it in Emily remembers us and takes care of it right away in a very professional and friendly way.

The food quality has gone down… The food quality has gone down significantly. Vegetables have come burnt several times and the food is extremely watery. They would not uphold their guarantee online either when I called to address this issue. These meals are akin to frozen dinners you can buy for about 3 dollars in store, full of cholesterol and salt with poor quality and taste. Outrageous to pay 220 dollars for this, there are plenty other options out their for less that are made considerably more fresh.

I've had quite mundane experiences… I've had quite mundane experiences dealing with BistroMD. On the whole, it was rather mediocore. Nothing to be extremely pleased or disappointed about. Delivery times are a bit all over the place, although usually it wasn't an extreemely hazardous wait. Product selection is modest and generally on-par for similar companys. Prices are a bit above average, but the quality of the item that I got made it worth it. Interaction with staff was jus ok. I wouldn't say it was terrible, but it wasn't anything to write home about either. All in all, an ordinairy encounter with BistroMD.

Exceptional Customer Service I feel the need to mention my exceptional experience with Bistro MD Customer Service phone line. Twice I made calls for help on different questions I had. I was truly impressed by the courteous, knowledgable and professional service I received from the two agents that helped me. Good service deserves acknowledgment.

Don't Watse Your Money I ordered the diabetic plan and the food was awful! The eggs were watery, the sauces were bland and the meats were chewy.