Awful food and even worse customer service Awful food and even worse customer service. Ordered their keto program for a week - every single meal had at least 40g of carbs. I reached to CS and their response was basically “too bad”. I figured I will try to eat what I can, but the meals are practically inedible - chewy tough meat smothered in sauce and bland, overcooked veggies. Shame on you, Bistro MD for not standing behind your products and taking advantage of people in these tough times.

Good food service lacking Food is delicious, plan is easy to follow. Warning: meals a very protein heavy, so be sure to check with your own physician before starting. Customer service is very lacking, emails go unanswered. Website is problematic, for example I was unable to complete my cancellation online after completing an online form. Had to call in a few times and was on hold for 8-9 minutes each time.

What a difference a few months can make! I joined BistroMD a few months ago. It was part of a larger commitment I made to myself during the pandemic to focus o my health. Since starting, I have lost over 40 pounds (60 more to go!) and have regained a bit more control over a key aspect of my life — what I eat! The meals have retrained my eye to healthy portions, reduced the amount of processed food I am consuming and “encouraged” me to have helpings of vegetables every day. This may all sound pretty basic but I know that the hardest changes to make are the “basic” ones. Thanks to all the folks at BistroMD who have contributed to my ongoing success. I’m really on my way to better health!

bistro md is great i have been on bistro md since beginning of july. i didnt weigh myself for the first month but i am now down almost 6 months later over 20 lbs. i love the food and meal choices and the big difference between bistro md and other diet meal delivery services is the food is not what i refer to as plastic food in a container. i am really enjoying what i am eating. i also have cholesteral issues and my cholesteral has gone from @200 to 164. my doctor is thrilled. i feel better and healthier. emily in customer service is so knowledgeable and encouraging without the usual attitude you get from most customer service folks. i have recommended bistro md to friends because it really works and is really good.

I spoke with Emily I spoke with Emily this morning. She was helpful in all the ways a customer wants. Congratulations Bistro MD for a quality person like her helping your customers. In addition, if you’re eating the Bistro MD meals, then you know my praise for the food you get. If not I HIGHLY recommend to anyone reading this post, and on the fence to try them out. Bistro MD is the leader on good portions of delicious food I have received, online. Be the next lucky customer to eat with all the care that this company offers to you. Thanks for reading my post.