Rude, unhelpful customer service The meals were ok but no real flavor just bland. Customer service however was horrible! While on hold they tell you (over and over) how their friendly helpful customer service staff will resolve any issues you're having but the condescending girl who took my call was neither. She was curt and rude and said things like "maybe you should read the terms again" and "if you ever use another meal company pay attention to the terms". I use multiple meal delivery services and have never had anyone be rude when I've called.

BistroMD has helped me maintain lost… BistroMD has helped me maintain lost weight from a 2018 gastric bypass. The GP was just a tool for better health and with my history of weight gain and poor food choices, I knew I would need more tools, guidance, and plans to continue to stay healthy. I joined bistroMD years ago. Over the years, I have randomly purchased meals including breakfast and snacks, and overall, was very pleased. Customer service has always been amazing. Today I spoke with EMILY - another example of why I love this company.

BistroMD: Meals and Customer Service 10/10 I use, and have used, a myriad of meal programs. BistroMD is the stand out as best variety and best quality of food, and even more of a standout with customer service. I travel extensively and need to change/delay/edit/cancel orders all the time. I last spoke with Alicia, who refunded an order getting ready to ship, changed my plan and helped with planning. 10/10 recommend BistroMD

Great food and Great Customer service! I have been using BistroMD for several months now and it's great! Not only are the meals superb and healthy but their customer service is 10 out of 10! I have called now twice (to change my delivery dates etc) and both times Morgan has taken care of me like family! Once, when Fedex did not deliver my meals, she was quick to send the refund as well. I could not imagine a company that has a better service and a better attitude!

The food quality has gone down… The food quality has gone down significantly. Vegetables have come burnt several times and the food is extremely watery. They would not uphold their guarantee online either when I called to address this issue. These meals are akin to frozen dinners you can buy for about 3 dollars in store, full of cholesterol and salt with poor quality and taste. Outrageous to pay 220 dollars for this, there are plenty other options out their for less that are made considerably more fresh.