Emily is Great!! Emily in particular is always very friendly and helpful. The food tastes great too. The FedEx office occasionally delivers a day late but when we call it in Emily remembers us and takes care of it right away in a very professional and friendly way.

The food quality has gone down… The food quality has gone down significantly. Vegetables have come burnt several times and the food is extremely watery. They would not uphold their guarantee online either when I called to address this issue. These meals are akin to frozen dinners you can buy for about 3 dollars in store, full of cholesterol and salt with poor quality and taste. Outrageous to pay 220 dollars for this, there are plenty other options out their for less that are made considerably more fresh.

I spoke with Emily I spoke with Emily this morning. She was helpful in all the ways a customer wants. Congratulations Bistro MD for a quality person like her helping your customers. In addition, if you’re eating the Bistro MD meals, then you know my praise for the food you get. If not I HIGHLY recommend to anyone reading this post, and on the fence to try them out. Bistro MD is the leader on good portions of delicious food I have received, online. Be the next lucky customer to eat with all the care that this company offers to you. Thanks for reading my post.

Exceptional Customer Service I feel the need to mention my exceptional experience with Bistro MD Customer Service phone line. Twice I made calls for help on different questions I had. I was truly impressed by the courteous, knowledgable and professional service I received from the two agents that helped me. Good service deserves acknowledgment.

FedEX delivered late - BistroMD fixed the problem immediately Sometimes a situation happens that’s out of someone’s control. It’s not that it happens, it’s how the situation is rectified that matters most. Todd from BistroMD was fantastic in helping me get a new order sent out immediately. His help was much appreciated, but the way he handled the situation by gathering information & helping in such a professional & friendly manner was exceptional.