The original order acknowledgment from … The original order acknowledgment from 10/31 stated that my order would ship in 2-3 weeks. On 11/30 I followed up for tracking information because the order had not been received. Customer service advised that the order had been pushed out to 12/18 which is 7 weeks (a whole month late). It shipped on 12/22. I needed it over a month ago; the delays in shipping are unacceptable.

The product presentation and… The product presentation and description was misleading and I though I was getting a complete product rather than just leads. I am not happy at a all and will not be using your company again.

Wish I could give 0 stars Wish I could give 0 stars. Horrible customer service. Would not respond to voicemail or email. Do not understand the products they sell. Save yourself the aggravation and frustration and order from someone else.

highly dysfunctional company -

Poor Delivery follow ups We paid 100 % advance payment to Transcat on Aug 16, 2017 against order number D51A2/00. Delivery for all items were 3 weeks Max (Order copy attached). October 1, 2017. we have been told that Item No. 65-120 060 is delayed from manufacturer and now it will be delivered on October 31, 2017. and item No. 52811398 was not ordered by Transcat as the part number is changed. Transcat has issued a new order F6105245 for item Number 65-120 060 (Qty-1) & Item 52811398 (Qty-2)and told us that this time complete order will be delivered on October 31, 2017. (Order copy attached) Now today you are telling me that as per your record 52811398 only 1 item was ordered. and 65-120 060 will be delivered by November 1, 2017. We need detailed explanation why our order is mishandled since August 16, 2017