Wish I could give 0 stars Wish I could give 0 stars. Horrible customer service. Would not respond to voicemail or email. Do not understand the products they sell. Save yourself the aggravation and frustration and order from someone else.

Capital budget order was placed the … Capital budget order was placed the second week of November, 2017. I was promised by Transcat that my order was placed and would be received by the end of December and would be shipped in one order. I have received (2) partial orders so far and still have not received all of my order and it is January 11, 2018. We deal with Transcat daily and have a huge calibration contract with them. This has been a horrible experience overall!!!

The original order acknowledgment from … The original order acknowledgment from 10/31 stated that my order would ship in 2-3 weeks. On 11/30 I followed up for tracking information because the order had not been received. Customer service advised that the order had been pushed out to 12/18 which is 7 weeks (a whole month late). It shipped on 12/22. I needed it over a month ago; the delays in shipping are unacceptable.

Not a good experience even the … Not a good experience even the slightest. Will seriously consider using transact again. First the wrong product was shipped to me then the right product was shipped to the wrong office.

The product presentation and… The product presentation and description was misleading and I though I was getting a complete product rather than just leads. I am not happy at a all and will not be using your company again.