The people I spoke with was extremely… The people I spoke with was extremely helpful, got back to me quickly and also extended their quote to me as my customer was A last minute contract signer.

Sold me 3" Landscape Grates that don't… Sold me 3" Landscape Grates that don't sit flush and fall out. Requested refund or exchange, and was ignored for 30+ days before i called. Called and was put on hold and recycled back to reception who told me i would be called back shortly. 48hrs later i called again and was told they would send me a return label. I received the return label and a note that i will only be getting back 47 cents for the 51.64 paid. They said restocking and shipping both ways to be the reason. They sold items not as described and then take no responsibility.

The purchasing was very professional The purchasing was very professional. The shipping with R&L Pro was terrible. It took 6 days from NY. to PA. UPS would have put R&L to shame. Thank you for being there when I needed assistance in purchasing but please get better delivery companies. JDA in Pennsylvania.

The sales rep went out of his way to… The sales rep went out of his way to assist me with both purchases. He kept trying to get the date pushed ahead for Colorworks Inc. The only problem that it took too long to be shipped over here. That company that builds them should have some ready to ship at any time instead of taking 4 months to get to us, other than that Toolfetch your employee that helped was great.

Robert Murner was very helpful! Robert Murner was very helpful! He got us great pricing and even a turnaround sooner than we expected. The machine came in great working order. I did have an issue and Robert was able to get tech support on the line and we were able to diagnose the problem quickly. It has been a great addition to our shop.