Sold me 3" Landscape Grates that don't… Sold me 3" Landscape Grates that don't sit flush and fall out. Requested refund or exchange, and was ignored for 30+ days before i called. Called and was put on hold and recycled back to reception who told me i would be called back shortly. 48hrs later i called again and was told they would send me a return label. I received the return label and a note that i will only be getting back 47 cents for the 51.64 paid. They said restocking and shipping both ways to be the reason. They sold items not as described and then take no responsibility.

Robert Murner was very helpful! Robert Murner was very helpful! He got us great pricing and even a turnaround sooner than we expected. The machine came in great working order. I did have an issue and Robert was able to get tech support on the line and we were able to diagnose the problem quickly. It has been a great addition to our shop.

We were tired of paying outrageous… We were tired of paying outrageous prices!!! We came across Toolfetch and they have been our supplier for Charlotte Pvc ever since. Love them. We would recommend anyone.

Great communications! I really appreciate the way ToolFetch kept me informed about delays in shipping while they awaited a shipment from the manufacturer. Will be happy to do more business with them in the future.

4 months for a small equipment order. Wish they would have told me up front! I ordered a lift on Nov. 13, with no info after a month, and no reply to emails, I called in December and was told the item would ship by January 21. Just called 1/25/24 to be told it's on a second backorder and should (maybe?) be available sometime in March. It looks as though people have a hard time getting refunds. I don't know if I should cancel and order elsewhere or hope it eventually will arrive.