Much needed and convenient online shopping from diaspora Easy to order on line and convenient for diasporians. I benefitted from the winter specials discount. Once my order was ready for collection, I received a whats app message. I also received another once my order was collected by the person I nominated. There is an option to pay online or in store after placing the order, I paid in store since this was my first time to order online. Delivery service will be awesome, please look into it. Thanks, will call again soon.

Online store is convenient Online store is convenient to chek the catalogue and buy something without having to be physically present at the shop. It saves time in the event that the shop does not have the item required.

The online process was easy, but could be better The online process was easy. but in the store some stuff when presented with a printed copy of the order, were not aware of how the process works. Staff had to reenter the order. This affects efficiency.

Union Hardware Exceptional Customer Service! Union Hardware was very helpful when I had a problem with a product I had purchased from them. Within a day the issue was resolved, the product was exchanged and delivered to my house. Great customer care!

The ease of purchasing online The ease of purchasing online, the process is hustle free. Customer care is good. Twice I bought a wrong product and twice a got my refund without any problems. However I think there are areas for improvement. 1. There are a lot of your products which are not online. This could be improved. Get all your products online. 2. Instead of refunding and get through the whole purchasing process is it not possible to just change the product I want to buy