Up Date 6/3/23 I would like to give an update a resent review that I wrote about Zoom Scooters. Zoom Scooters did contact me and refunded my $423.00 for the batteries that I ordered on 12/15/22. I feel the workmanship put into the scooters they manufacture is top notch. In true defense to Zoom Scooters, I think their suppliers are probably passing on delivery schedules that they may not be able to keep. Lastly, a breakdown in communication can cause negativity with customers. People like to be kept in the loop.

Utter incompetence and downright fraud. I ordered a ZOOM electric scooter 16 June 2022, and a cover, rear storage box and helmet on 23 June 2022. Since no order updates were sent, I requested status updates numerous times over several months. I finally received a reply to my inquiries (I ordered a yellow scooter and received a white one), which was basically that somewhere in their website it specifies that the color choice is not guaranteed due to high volume. Customer Service replied that they could ask the manager to credit me $100.00, which has not happened. Before that, I had requested shipping information due to the length of time the orders were taking and was promised a $100.00 credit. This has not appeared either. Over the last several months I've received no updates or replies. The scooter itself is great, even if it was not the color I ordered; however, the lack of even the most basic customer service has soured the whole experience. Mine is not an isolated issue, as this company has an "F" rating with the Better Business Bureau.

I love my Zoom scooter! I love my Zoom scooter! After researching numerous electric scooters, I found Zoom to be the best value compared to other scooters with similar power and specifications. After I ordered it, it arrived in about 2.5 weeks and came in a sturdy metal crate. It's made my rides around the city alot more fun and parking more convenient. I like the cool minimal look and the ride is smooth and comfortable. It also has convenient features like a trunk for my purse, a USB charging port to charge my phone, and a cupholder.

Have had the scooter for just over a… Batteries showing some signs of wear but still function. It's very cute and draws a lot of attention. Do your research and buy what you like. I chose Zoom because they are an American company, American labor. And comes from Calif. Have Fun !

Great electric scooter! I bought the Zoom electric scooter for my son in college and he loves it! He is able to get from his apartment to school and everywhere else he needs to go around town. This is a great affordable option compared to getting him a car, since my son doesn't need to ride anywhere that is more than the range of the scooter (which is about 50 miles). I browsed a number of electric scooters and my son thought this one looked the coolest and we thought it was a good value compared to other scooters with similar power. Definitely recommend this electric scooter.