
Cody B
GBGreat electric scooter! I bought the Zoom electric scooter for my son in college and he loves it! He is able to get from his apartment to school and everywhere else he needs to go around town. This is a great affordable option compared to getting him a car, since my son doesn't need to ride anywhere that is more than the range of the scooter (which is about 50 miles). I browsed a number of electric scooters and my son thought this one looked the coolest and we thought it was a good value compared to other scooters with similar power. Definitely recommend this electric scooter.

Rashid Ali
GBZoom buy Newyork online Buy zoom online Order No. 11792 Placed on May 28, 2022 On Sat, May 28, 2022, 8:52 AM ZOOM Electric Scooters I find msg zoom Update information Your scooter is scheduled to arrive to you on about 7/18-7/22. I find update email Thanks again for your order. Your scooter has been in transit. Since it is a very big item, to cut down costs to offer free shipping, We use consolidated rail transport and trucking in between. With the big shortage of drivers in the country now, the shipping is longer these two months especially with the busy season. We state on our website our website that shipping can sometimes take more time during busy seasons. Most other companies in this industry have a 3-4 month wait now due to supply chain shock. We greatly appreciate your patience. Customer satisfaction team Zoom Electric Scooters Electrify Life

James Randolph
GBIt took almost a month for my bike to… It took almost a month for my bike to arrive. It was almost dark when the shipper arrived. I didn’t try to unpack it until the next morning. When I removed the cardboard box I noticed some shipping damage on the metal package frame . After I removed the frame I found that my front tire was cut and unserviceable. I notified Zoom and they said they would send me a new tire. Three more weeks went by before the tire arrived. I rode it several miles and I really like it but somehow I managed to loose the keys. I called Zoom and they said that they would send me a new ignition switch. That was four weeks ago and I have not got any info on when I will receive it.

Laurie
GBgreat scooter, poor cust service I first purcased a zoom scooter at the end of last summer. It took about 6 weeks to arrive, then my husband tried to purchase a box for it, after several months it still hadn't arrived, after multiple attempts to contact them, they finally responded via email, said it was never sent and returned the money. On April 17, I ordered another zoom scooter (along with 2 storage boxes and racks), its now august 24, and still hasn't arrived. I realize shipping takes longer by freight, but over 4 months is way too long to wait. They finally responded when I wrote a negative review and let me know where it was (that was over a month ago), they did offer to refund the money, but I really wanted another scooter (for my hubby). Ive since emailed and called to find out if they would track it again, but they never respond. It does make me wonder how the warranty would work if they are that bad at responding. They really need to figure out a better way to ship these things, so frustrating!!!

Mark Burnett
GBOverall I like my Zoom scooter Overall I like my Zoom scooter, I use it to zip around the side streets and go to the store to save miles on my Chevy Bolt EV. It is fun to ride and I like it. I was supposed to get a free helmet with it, but never received it. So, it is not perfect, but not a bad little ride and uses no gas for getting around the back streets. I have only had to call for information once and that was when I first purchased they were very responsive and helpful.