Javier
GBAmazing customer service! Amazing customer service! Had a bit of a situation and needed to change the shipping address. Marc was super helpful, making sure my kid still got her Easter gift. I'm really grateful for their halp!
Emma Davis
GBVery good quality products Very good quality products, exceeded my expectations.
Ross Jenvey
GBExcellent Customer Services I bought the pocket microscopes for my nieces birthday but neglected to find the postage times. After discovering that they take a little longer than I'm used to, I decided to pursue a refund. Customer services were excellent and the refund was in my account the next day. I did request the refund before the order had been despatched but they replied to my email within the hour. Very quick, very helpful and very understanding. For a problem that was entirely of my own making, at that. Five stars.
Rachel Wamboldt
CAExceptional Customer Experience I have yet to try the product but the customer service is exceptional and extremely quick! I wanted to modify my order after placing and Marc emailed me right away, rectified the problem, and sent me a fast and easy way to pay so they could process my order immediately and ship it out as soon as possible. I truly appreciate the personal touch and real person on the other end. Very excited to try the products with my 4 and 2 year old this summer.
mary cernovich
GBGreat customer service… I purchased 3 mini-microscopes for grandchildren for Christmas this year. The girls, ages 6 and 8 are having a lot of fun with theirs. When it was discovered that the 3rd microscope did not work. I received prompt and friendly customer service and a replacement has been sent.