Cindy Nolt
CAI do not recommend this company I do not recommend this company. I have received an item that is clearly defective and if I return it for the almost $50cad that it cost, I will pay the same (or more) for shipping. I have been offered a 40% refund to keep it and throw it away. Extremely disappointing. Directly from their website: If you're not satisfied for any reason at all, we offer a 60-day satisfaction guarantee. Contact us and we'll help you with your return/refund!
Malissa Eve
GBI was a bit skeptical at first I was a bit skeptical at first, but this microscope really does zoom a lot!
Elisabeth
SEHorrible fort kit Nice and fast customer service, but horrible fort kit. Cheap and plastic. Looks nothing like what is offered on their page. I got offered 40% refund instead of returning it when I complained. I think they buy the stuff cheap from china, ad a lot (!) to the price and still makes a profit even with the 40% refund.
Giovanni
GBI accidentally ordered too many mini micropes I accidentally ordered too many mini microscopes but when I emailed Minilabsters about it, they got back to me the next day to cancel the extra order. Really friendly and fast service! Can't wait to get my order.
Donna
GBCustomer Service gets 10 Stars!! Customer Service gets 10 Stars!! My MiniLabster arrived on time! Adorable and age appropriate. Will grow with it for a long time. The box came in damaged, torn open, bent and un'gift'able. Contacted the customer service and IMMEDIATELY got a response, happy to replace it. I was elated. I have been bragging about this company and their products to everyone. Shop their store! It's a win win.