Malissa Eve
GBI was a bit skeptical at first I was a bit skeptical at first, but this microscope really does zoom a lot!
Donna
GBCustomer Service gets 10 Stars!! Customer Service gets 10 Stars!! My MiniLabster arrived on time! Adorable and age appropriate. Will grow with it for a long time. The box came in damaged, torn open, bent and un'gift'able. Contacted the customer service and IMMEDIATELY got a response, happy to replace it. I was elated. I have been bragging about this company and their products to everyone. Shop their store! It's a win win.
Saucelady
GBAwesome customer service! I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email containing a discount code. After querying this with MiniLabsters, I was immediately refunded the discount amount with no questions asked. Great service and I am sure my son will love his present! Thank you!
Carley Love-Sipe
GBI would give negative stars if I could I would give negative stars if I could. I ordered a mini scope and a fort kit. Both are extremely cheap plastic. The scope does not work to magnify anything - I've tried adjusting everything as suggested and still just seeing a bright, blurry, color block of the item. So disappointing. The fort kit is extremely flimsy and there aren't enough pieces to build a fort at all. I was so excited but now am so disappointed. These were my kid's birthday present and now he can't even use them!! Do not buy this cheap, useless, crap!!!
Brett L
GBFantastic! I used Paypal and they sent my order to the wrong place. I reached out to MiniLabsters and they sent a new one to the right address right away. Haven't tried the microscope yet since it's a gift. but their customer service? Fantastic!