Claire Morrison Elliott
GByour product is terrible and your…terrible china product your product is terrible and your support is bad.got 10000w hybrid kit delivered,bad controller,talked to tech along with pics showing everything,sent me new controller.worked for about two month quit working properly.direction for installation and wiring terrible.wanted to upgrad kit,said it was expandable.differnt techs differnt answers,thats why you need to buy usa products even if cost more.china products are terrible
Gary Tunstall QGazQ
GBFaulty 100Ah LiFePo4 battery replaced Ordered my 4th 100Ah LiFePo4 battery from them. The first 3 have been fine (first was in March 2023) When it arrived it wouldn't give out any power, or take a charge (unlike the others). It took a few back and forths with emails, with slightly broken English / short replies, but they did send a replacement and arrived amost exactly a week after placing the initial order (so faulty battery and replacement within a week isn't bad). The replacement worked correctly and they said I could keep the faulty one. I dismantled it (not recommended), and decided the problem was a faulty BMS, I replaced that (£45 from AliExpress), and with the new BMS it seems to be working fine. Thought I'd add a positive review to show at least in some cases their support system works!
SHERYL B
GBDO NOT BUY FROM THEM UNLESS YOU KNOW YOURE KEEPING THE ITEM OR CAN FIX IT IF IT BREAKS DO NOT BUY FROM THEM!! Absolute farce of a company! Customer service is disgraceful. Warehouse is in Leicester but contacts are in either the US so communication is slow and nothing gets resolved within a decent timeframe. I ordered the wrong thing, rang their customer services and cancelled the order same day. Messages were not passed quick enough or to the right people and the items were delivered 2 days later (from 1hr up the road!). I wasn't home so couldn't reject the delivery which is what I was advised. I ended up paying to return the cables and controller but refused to do it tracked because that was almost as expensive as the items and now they won't refund me ANY MONEY even though they know what parcel to look out for, have all the details and the receipt but that's not good enough. I have spoken on the phone and emailed multiple people, multiple times. The solar panels are a nightmare to return as no post office/sorting office wants to hold such a big/heavy item so I ended up selling them at a loss. I refused to pay the cost of a courier with no guarantee I would get a refund as I have no faith in this company and they seem to do anything they can to get out of paying.
Michael Black
GBFree shipping is free shipping I guess? Well it was supposed to be 3-7 days shipping, it looks like 8 at least, and the rest of my Renogy solar, and Redodo LiFePo4 batteries will be here tomorrow but my mounting bracket won't be here untill Monday 😢 I will say though thy my 200w system from EcoWorthy has done me well all summer while off grid....
Charles G
GBQuality seems really good so far Quality seems really good. I installed them in my Cub Cadet rzt s 42 and it's back to running reliably. It was due for replacing the 4x AGM batteries, but felt the $800 cost would better be used on LFP considering costs have dropped over the years. I did spend more on the eco-worth batteries, but with the discounts the cost seems well worth it. After slight modifications they fit perfect and runs great. It would be nice if more companies would start selling lithium chargers that can be set to only charge to 80% though.