Fast, but same voucher issue The batteries arrived promptly, and well packed. I had the same problem as the previous reviewer though. They send repeated 'abandoned cart' emails, finally with a £20 off. But, despite what's in your cart, it's for a £500 minimum. If sending bespoke offers, they should match what's in your basket. They didn't honour it - instead sent a £10 code to use.

DO NOT BUY FROM THEM UNLESS YOU KNOW YOURE KEEPING THE ITEM OR CAN FIX IT IF IT BREAKS DO NOT BUY FROM THEM!! Absolute farce of a company! Customer service is disgraceful. Warehouse is in Leicester but contacts are in either the US so communication is slow and nothing gets resolved within a decent timeframe. I ordered the wrong thing, rang their customer services and cancelled the order same day. Messages were not passed quick enough or to the right people and the items were delivered 2 days later (from 1hr up the road!). I wasn't home so couldn't reject the delivery which is what I was advised. I ended up paying to return the cables and controller but refused to do it tracked because that was almost as expensive as the items and now they won't refund me ANY MONEY even though they know what parcel to look out for, have all the details and the receipt but that's not good enough. I have spoken on the phone and emailed multiple people, multiple times. The solar panels are a nightmare to return as no post office/sorting office wants to hold such a big/heavy item so I ended up selling them at a loss. I refused to pay the cost of a courier with no guarantee I would get a refund as I have no faith in this company and they seem to do anything they can to get out of paying.

Quality seems really good so far Quality seems really good. I installed them in my Cub Cadet rzt s 42 and it's back to running reliably. It was due for replacing the 4x AGM batteries, but felt the $800 cost would better be used on LFP considering costs have dropped over the years. I did spend more on the eco-worth batteries, but with the discounts the cost seems well worth it. After slight modifications they fit perfect and runs great. It would be nice if more companies would start selling lithium chargers that can be set to only charge to 80% though.

Sent a clearly damaged used lithium batteries This company sold a clearly used or returned lithium batterie As well as covered all the warning labels that were according to Canadain law were supposed to be clearly marked on the box for shipping

Faulty batteries, misled advertisement for panels, refuse to answer refund request I bought 4 lithium batteries for them and 2 collapsed in just hours to 0.4 V, and another collapsed in 2 days' use. All of them are used at normal room temperature for light use. New batteries cannot behave this way, but the depleted cells from the old EV can. Also their advertised panels of 300W each piece actually only 120W. They also sell batteries on eBay site with email charging accounts without receipt just the bill. Dodge commercial behavior.