Reached out via Facebook messenger and… Reached out via Facebook messenger and I was contacted within the hour about my issue. Some replacement nipples I had recently purchased began yellowing. Michelle, who I was chatting with, was able to replace the nipples that were affected. I really enjoy Tommee Tippee products and the customer service was good to me too. Thank you!

Shopping Experience at Tommee Tippee Stepping into the Tommee Tippee Baby Store felt like a breath of fresh air amidst the bustling world of baby shopping. As first-time parents, we were looking for a tranquil shopping experience, and Tommee Tippee certainly delivered just that. From the moment we walked in, the store exuded a serene ambiance. The soft lighting, gentle music, and tasteful displays created a comforting atmosphere, making us feel at ease while browsing through their carefully curated selection. One thing that leaves me dissatisfied is the pricing. It's a really expensive place, so I recommend calculating everything carefully before making a purchase. Thanks for your work!

Wonderful company that cares for their customers. Absolutely wonderful customer service. They were prompt and solved my problem right away. What a wonderful company. I have supported their brand for 7 years now and with my fourth along the way, there is no other company I would choose to help my kiddos along their journey. Thanks tommee tippee.

Very helpful & wonderful customer service The representative that helped me was reliable, honest, totally AWESOME, and more helpful than most people I’ve dealt with in my life. I used Tommee Tippee products for my son who is now two, and am using the same products and even expanding to more Tommee Tippee products with my new son who will arrive in July. There was a day when my son was a month old and we couldn’t figure out what to do about his colic, so we went to the store and bought 20 different pacifiers. Among those were the Day and Night pacifiers, and they were the ONLY ones that worked!!! Tommee Tippee is our ride or die!

I’m pretty sure the support team is a poorly written AI. I’m pretty sure the support team is a poorly written AI. The first question was to ask me things which were on the initial request form. Then the “person” said they’d look into it, and ghosted me. From there, they tried to close the ticket saying I didn’t provide info. I asked for clarification, as the ticket was held on their end as they investigated, and they just resent the message again as is. Now it appears that they’ve just gone and closed the ticket with no resolution.