I bought a product from a secondary… I bought a product from a secondary site a year earlier for my girlfriend. I had neither the receipt nor the proof of purchase. I wrote to customer service for a small problem and after exchanging a few emails they sent me back the product which arrived in just a few days. It should be noted that I had only made one attempt, I was just looking for a service center to send their product to but instead they even replaced it for me. They were great. I don't think there is better customer service in the world. I thank them publicly

The Vick works wonderfully as described The Vick works wonderfully as described and promised. The delivery was timely and placed on my doorknob. Great product! Great service! My only complaint is that the satin bag that came with the toy is smaller than the toy and is unusable. How did that happen?

Device arrived broken Device arrived broken. Have reached out to customer service twice and not been contacted to resolve issue.

Best brand for the modern day sexual pleasure Me and my partner were using svakom products for last 8 years and they have turned our joyful life to a totally different level. And the ones i brought in 2017 are still working like brand new and that’s really amazing. Their intelligent toys are the best in the market and highly valued for money. The latest series with app compatible real time video support toys are really a great deal when it comes to the modern say sexual experience. Highly recommended. Key value proposition are, quality, durability, warranty, comfort, right size and intensity and technology. I brought svakom erika today and it’s a really amazing device with high level of feel, intensity and size. It’s even wearable for loose dresses and now I will make my partner high while diner outs also.

The company that stands behind its product Since there is no service in Turkey, I wrote to the Svakom service and they mailed it to my address free of charge, saying that they would replace my defective product free of charge. I cannot thank you enough. At this time, there are very few companies that stand behind their products in this way. I congratulate your company very much. I recommend it to everyone. See you :)