Great support Great support. I had a problem with my product and they were very gracious and quick to resolve the issue. It's very rare to find a company with such good service. Their products are supported by amazing after sales service, speaks to the quality of their products.

Great support and service I didn't buy the product from an official store, I didn't use it very often, and after 10 months it stopped charging. I wrote to support in the hope that they would tell me which battery is in the product. But they asked me for the serial number of the product and a video of the problem. And a few days later they sent me a new product. It was unexpected and pleasant. It's very cool that the company treats customers like this. I definitely recommend svakom to everyone. The products are also made of quality components and work flawlessly.

Products are ok Products are ok, but support is terrible. Ordered a package, reached out do support due to rural hard-to-reach address. They replied once changes had been completed, however delivery address is still incorrect on carrier. Reached out to them with delivery instructions, no reply. Now, package has failed to deliver, reach out to support, and they are not available for a whole week!

7-10 worth the cash Very good fun injoyable,only thing is better matiral could of been used for the inside to make a more realistck feel then would of been 10-10 but overall good !

Alex neo 2 was a terrible experience but customer service is great Alex neo 2 was a terrible experience. the sizing is small for a bit over average size. all the speed settings are too fast. seems untested. But after speaking with customer service, they where super helpful and we found an arrangement. I will be a returning customer.