Great American made product Great American made product! Super easy to install and works great. It would be nice if a tester was include so you could see the improvement. I was unaware of the water pressure needed to filter the water and that there is runoff, it would be awesome if it could be reclaimed somehow to avoid waste. Overall Super Happy! Highly recommend this American filter and would suggest others buy American as well.

Best products at best prices Best products at best prices. Always happy dealing with this company. Any questions or need help, simply call them. I was able to save a lot of money compared to other companies prices. I bought the 4.5"x20" big blue water system with the 3 canister set-up completed and ready for installation. Also with this system you need to get the refillable canisters that sit inside when using granular media. The cost here is way below anywhere else. As for shipping costs, the larger items all shipped free and the smaller orders have a cost. But this is clearly marked and always check the final order before placing the order. No surprises. Very knowledgeable staff.

Good system and price, bad service Communication was great when i was shopping and looking to buy. The system works great but the bluetooth disconnects weekly. I emailed, called, left messages about 3 times a week and never received a reply. This was back in December. I just unplug it and plug it back in now too hard reset the Bluetooth. Aside from that everything else is great. Customer support is non existent unfortunately

Unit arrived quickly Unit arrived quickly. Minor cosmetic dent in tank reflective cover. Haven’t had time to schedule install but installation documentation looks great/complete. Will come back and add a star once unit installed and we can comment on its behavior.

Customer service is horrible and not helpful I have a non working USwatersystems RO unit. I have called several times for help finding the part numbers for the equipment I need to make the system work. An employee with a speech defect keeps hanging up on me. He wants to tell me how bad my problem is, without suggesting part numbers or a way to move forward with my repair. USwatersystems is all about the sale. They do not care about leaving you with a working system. Save yourself time and money and buy from someone else.