US Water Systems Inc

1209 Country Club Rd, 46234, Indianapolis, United States
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3.95
Based on 20 Reviews

5

60.00%

4

15.00%

3

5.00%

2

0.00%

1

20.00%
About US Water Systems Inc

At US Water Systems, we know water, and we know it well. Our sales department and tech support are staffed with a multitude of Certified and Master Water Specialists as well as former installers with nearly 300 years of combined field experience. We carry a healthy skepticism about your water- we are here to deliver solutions, not sell systems.

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Seth Han
GB

Great American made product Great American made product! Super easy to install and works great. It would be nice if a tester was include so you could see the improvement. I was unaware of the water pressure needed to filter the water and that there is runoff, it would be awesome if it could be reclaimed somehow to avoid waste. Overall Super Happy! Highly recommend this American filter and would suggest others buy American as well.

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John Sanchez
GB

Bad product, terrible service Constantly breaks down due to filter housing made of cheap plastic. The membrane housing cracked and began leaking so USWS sent a replacement that was the wrong size. After bringing this to their attention they refused to believe that they could make a mistake and just chose to ignore me for weeks. I had to buy push fittings with larger threading to make their replacement part work just to have the pump fail the very next day. I spent thousands of dollars on this system and wouldn’t recommend this product to anyone because their customer support is lacking.

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Brad Oliver
GB

Positive experience with US Water Systems I have been a US Water customer for a number of years. They are knowledgeable, professional and very helpful. Seth Timmons is one of a kind as his customer service is outstanding. He always goes above and beyond to provide help. I have purchased several RO systems and softeners from US Water and am extremely pleased.

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Chris Card
GB

Purchased a $5,000 commercial sediment… Purchased a $5,000 commercial sediment filter from US water systems. We were mislead about shipping from the beginning. Communication and follow up with this company is dismal at best. When we finally received the product after holding up a very large commercial job. They forgot to send the power cord for the $250 digital upgraded head. We will never use them again and recommend you dont. But if you do, make sure to to order months, not weeks in advance! And if you like to use tracking numbers for your shipment. Go elsewhere!

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A S
GB

Best products at best prices Best products at best prices. Always happy dealing with this company. Any questions or need help, simply call them. I was able to save a lot of money compared to other companies prices. I bought the 4.5"x20" big blue water system with the 3 canister set-up completed and ready for installation. Also with this system you need to get the refillable canisters that sit inside when using granular media. The cost here is way below anywhere else. As for shipping costs, the larger items all shipped free and the smaller orders have a cost. But this is clearly marked and always check the final order before placing the order. No surprises. Very knowledgeable staff.

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