5 Golg Star Service Just wanted to share that our customer experience was excellent. From courteous installers to competent trainers. We liked the fact that you are investing in new employees and that they are being trained by excellent installers. Well that's enough praise, you all might get a swelled head. I just wanted to polish your halos a little. With best regards, Keith

Bay Alarm was a pleasure to work with Bay Alarm was a pleasure to work with, from the sales rep to the technicians. Our install did have some technical issues, we have a commercial facility and made a lot of changes to the layout. They were professional and stuck with it until everything worked perfectly. Any business can be great when things go smoothly but the ones that can get through the difficulties and maintain the service and keep a great attitude are the ones that stand out to me. I will be switching our house over to Bay Alarm as well.

Ai Phone system upgrade The technician Jose who installed our new Ai Phone system did an excellent job. He was patient and his attention to detail was much appreciated. I would caution that not all of Bay Alarms techs are of the same caliber. I had to send one home because his attitude did not fit our friendly work environment. Other than that, I am really pleased with the results

Great experience Great experience John was an incredibly friendly and knowledgable technician. We really appreciated his help and swift work. Should we encounter any instances that require support again in the future, we hope to be able to work with him.

Marc in the commercial sales department… Marc in the commercial sales department really went above and beyond when I was trying to get glass break sensors installed in my house. He no longer works residential but went out of his way to hook me up with a competent residential sales associate named Tessa. He then credited my account for two months worth of service because I had to wait about a month to schedule an appointment. Thank you Marc!