Great service and install Ordered now Lennox gas furnace and AC unit to replace 25 year old RUUD system. Ron was great and gave us real and honest quotes and information. Install was only 2 weeks later after we signed (that included the July 4th holiday weekend). All of the installers were professional and knew exactly what they were doing, and how to do things the right way. We have been a customer for 15 years and have always been treated fairly. We would recommend R&D to anyone needing service on an old system or buying new, they do it all!

Dependable every time! We've used R&D for years and have never had any complaints. They are proactive in scheduling with reminders and flexible when needed. The schedulers are pleasant and the reps that come out are professional and thorough each visit.

Beyond expectations We worked with Chris and couldn't be happier! He was diligent with following up on our questions while working through the quote process. He made sure everything was done to our satisfaction......and even made sure the gas company was keeping us happy too. On our final walk through......Chris focused on the the tiniest details......like a few pieces of materials left in the yard that he picked up for us. He wanted To make sure we had NOTHING negative about our experience. We are so pleased we went with R&D for our generator!

My great experience with R&D started… My great experience with R&D started with the sales consultant Jim Mellon who guided me throughout the process. Jay and Aaron did the install in less time than I thought and new HVAC system has been running without a flaw.

ZERO STARS! DO NOT HIRE R&D! 3 years ago we hired R&D to replace our heating and cooling systems. They have not worked right from the beginning. Recently the heater didn't work again. A "technician" came out at 9PM, He opened something a spewed soot all over my floor and rug. He did not fix the heater or clean the mess. The next day another "technician" arrived, cleaned the mess, and assumed the chimney was blocked. We hired a chimney professional who determined there was no blockage. The "technician" returned, replaced the filter and nozzle and it worked. We were charged for these "technicians" visits and parts both of which were supposed to be covered by our service contract. We have sent emails requesting return of our money but they do not respond. We had to fight with them to get the unnecessary chimney sweeping cost paid. Additionally, Ann, the General Manager" was quite nasty and unyielding. DO NOT USE R&D! I give them ZERO stars.