
Gary Balbach
GBGreat service and install Ordered now Lennox gas furnace and AC unit to replace 25 year old RUUD system. Ron was great and gave us real and honest quotes and information. Install was only 2 weeks later after we signed (that included the July 4th holiday weekend). All of the installers were professional and knew exactly what they were doing, and how to do things the right way. We have been a customer for 15 years and have always been treated fairly. We would recommend R&D to anyone needing service on an old system or buying new, they do it all!

Diane Arvey
GBZERO STARS! DO NOT HIRE R&D! 3 years ago we hired R&D to replace our heating and cooling systems. They have not worked right from the beginning. Recently the heater didn't work again. A "technician" came out at 9PM, He opened something a spewed soot all over my floor and rug. He did not fix the heater or clean the mess. The next day another "technician" arrived, cleaned the mess, and assumed the chimney was blocked. We hired a chimney professional who determined there was no blockage. The "technician" returned, replaced the filter and nozzle and it worked. We were charged for these "technicians" visits and parts both of which were supposed to be covered by our service contract. We have sent emails requesting return of our money but they do not respond. We had to fight with them to get the unnecessary chimney sweeping cost paid. Additionally, Ann, the General Manager" was quite nasty and unyielding. DO NOT USE R&D! I give them ZERO stars.

Charlotte Ferraro
GBAlways there when i need them Honest service and always on time

John Lindtner
GBThorough and professional When the technician arrived, I initially had my hesitations. He was much younger than most who had worked on my systems. I was blown away by his thoroughness and professionalism. His knowledge of HVAC systems along with his respect for the customer will have me request him for future visits and any work that will be necessary to keep my systems running efficiently. When calling R&D make sure to request Jose. You'll be glad that you did!

Bob
GBI feel very comfortable recommending R&D to anyone. Sales Rep was honest and did a good job of educating me on my system and what to expect in terms of repairs and life span... Did not try to up sell anything, but prepared me well for what is going to be an expensive repair. Now I have a clear picture of what system I need to best cool/heat my home now that my crappy builder's grade system is on its way out. Do yourselves a favor and go with R&D... no need to shop around.