DO NOT USE I had these guys install ac in my new office and all summer long its 85 in my office. they have been out like 5 times and still no solution. they recently told me that now it's because my windows are too big. but of course, they did nothing wrong. terrible company.

I feel very comfortable recommending R&D to anyone. Sales Rep was honest and did a good job of educating me on my system and what to expect in terms of repairs and life span... Did not try to up sell anything, but prepared me well for what is going to be an expensive repair. Now I have a clear picture of what system I need to best cool/heat my home now that my crappy builder's grade system is on its way out. Do yourselves a favor and go with R&D... no need to shop around.

Dependable every time! We've used R&D for years and have never had any complaints. They are proactive in scheduling with reminders and flexible when needed. The schedulers are pleasant and the reps that come out are professional and thorough each visit.

They did everything but fix the problem I called them about The humidifier on our furnace was leaking, so I called R&D. Daniel looked at the humidifier filter and said it needed to be replaced, so he replaced it and said that took care of the humidifier leak. He said the water heater was leaking, and he said he could help me replace it. He replaced the water heater under the warranty (it was less than two years old), and he said that would take care of the leak. The leak continued so I called somebody else. He actually listened to me and looked at the water line on the humidifier, and he found the leak in about 30 seconds. I told Daniel right up front that the humidifier was leaking, but he knew better. I won't call them again.

Quality of service We had R&D service our old heat/ac for over 16 years. The quality of service was excellent and the cost reasonable. When it came time to upgrade to a new system, R&D's quote was not the lowest but based on years of service and past relationships, we had them install our new heat/ac system.