Michael Weaverling
GBWhat a great company! What a great company! From the first time I called for a quote to the final installation, service was excellent. I replaced my 22 yr old York AC and heater with the Bryant 2 Stage Preferred series and WIFI thermostat. Chris, Sales, and Vonn, Installer, were nothing but customer oriented through the entire process. Highly recommend this local company for your HVAC needs!
Charlotte Ferraro
GBAlways there when i need them Honest service and always on time
Diane Arvey
GBZERO STARS! DO NOT HIRE R&D! 3 years ago we hired R&D to replace our heating and cooling systems. They have not worked right from the beginning. Recently the heater didn't work again. A "technician" came out at 9PM, He opened something a spewed soot all over my floor and rug. He did not fix the heater or clean the mess. The next day another "technician" arrived, cleaned the mess, and assumed the chimney was blocked. We hired a chimney professional who determined there was no blockage. The "technician" returned, replaced the filter and nozzle and it worked. We were charged for these "technicians" visits and parts both of which were supposed to be covered by our service contract. We have sent emails requesting return of our money but they do not respond. We had to fight with them to get the unnecessary chimney sweeping cost paid. Additionally, Ann, the General Manager" was quite nasty and unyielding. DO NOT USE R&D! I give them ZERO stars.
John Lindtner
GBThorough and professional When the technician arrived, I initially had my hesitations. He was much younger than most who had worked on my systems. I was blown away by his thoroughness and professionalism. His knowledge of HVAC systems along with his respect for the customer will have me request him for future visits and any work that will be necessary to keep my systems running efficiently. When calling R&D make sure to request Jose. You'll be glad that you did!
Greg Boone
GBOverall I had a good experience with… Overall I had a good experience with R&D heating and Cooling. My only small comment would have been for the installers to start earlier in the morning. They arrived around 9:30 and didn't complete the installation until around 7pm. Maybe they could've loaded their truck at the warehouse the prior night, so that they could've arrived earlier? It was a long day for my tenants. Working with Ron and Ann was a pleasure!