Ordered the OMTech 80w 20x28 laser Ordered the OMTech 80w 20x28 laser, shipping was extremely fast. Had laser up and running within a week , needed a dedicated breaker line from an electrician but so far everything has been smooth and laser works great

Love my machine 80w CO2 laser MF2028-80 Love my machine 80w CO2 laser MF2028-80 All works perfect, the only thing was that it was leaking water from one of the hoses inside the machine. My daughter notice it and i was able to fix it my self. Other than that great machine and quality.

Not impressed Not impressed, customer service is near to none. Ordered a 60 watt laser tube that was shown to be in stock, received an email after I purchased it that it was not in stock and delivery would be delayed 8 - 14 days... Received a package but it was not a laser tube as described on my receipt, but a Drywall Sander. Contacted customer support via the website and was told I'd need to email... so what's the point of the online service? My guess, just to drive initial sales. So I emailed my purchase number and description of what happened. After the waiting period (timezones across seas) I was told I had to send photos of the labels, sku numbers, and product so they could see what went wrong. Again had to wait for reply, which was just to send me the return label and instructions on how to return the item. I was then emailed that the correct item was being shipped. That's it. No offer for a discount or any type of refund, just a request to review the service, so there you have it. With the amount of competition available in the market, one chance is really all a company has anymore to right any wrongs.

Shipping was faster than expected Shipping was faster than expected. Had the inline fan show up not working, worked with tech support and after all the trying different things they had a replacement sent. Over all things are good.

Well I've just got started with running… Well I've just got started with running the machine, i have moved up from the Yora Silverback 6050. This machine is way faster and much more percise. I am loving it thus far, have done lots of laser burning and cutting.