omtechlaser.com

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3.85
Based on 20 Reviews

5

55.00%

4

15.00%

3

5.00%

2

10.00%

1

15.00%
About omtechlaser.com

We garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all.

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Gordon Bolton
GB

I looked at a lot of lasers sure am… I looked at a lot of lasers sure am satisfied with my mf 1224 ,use it in my leather shop had a few issues but teck support was great could not ask for anything good co. To do business with would recommend them .

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Mike Wilson
GB

Great deal for the price "I purchased directly from Omtech due to there was a July 4th sale. I'd recommend this for anyone who's comfortable getting his hands dirty. Worked great out of the box. Only issue was a broken lock on a passthru panel, but the replacement arrived in days. I didn't even have my ventilation system finished before it arrived. Overall, if you've tried an LED laser before, this is like driving a Porsche when your only frame of reference is a go-kart. Way faster, better, and amazing. Just be prepared to maintain it properly or I'll die on you."

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PTL
GB

Phone support is excellent Phone support is excellent. They understand the problem and told me how to fix it. There was an issue with my controller and they walked me through the process on how to program it. Thank you Omtech.

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Grant Martin
GB

We are new to laser owners We are new to laser owners, no experience at all. After much research we went with the mf1220-5R 50w CO2 laser plus 5200 industrial chiller , inline duct fan upgrade and lightburn software. All items were shipped promptly and laser was set up correctly when shipped. No adjustments needed. It took some time and patience to learn how to operate software but within a few days and watching many tutorial videos we are very excited and learning something new every day. We are very thankful that we chose the 50w and Omtech. Learning it's capabilities is so exciting.

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Morgan Conally
PH

POOR CUSTOMER SERVICE. HIGHLY NOT RECOMMENDED OMtechlaser just left me hanging. I'm grappling with a major issue with my K40, and they haven't even bothered to email me back. I'm completely let down by your lack of responsiveness. You mentioned you'd give me a call, but I've been waiting for days with no word. This is incredibly frustrating, and my business is taking a hit because of your lack of support.

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