Stuck in chair. After a preset massage the system turns off in the zero gravity position. No power available thru the controller or thru voice command. This has been happening since day one with delivery guys watching me stuck in the chair. In the begining i called and did steps with service people and still have the same problem. I called earlier this week and no one has called me back to get someone out here.

Sales agent Angela Frey was very… Sales agent Angela Frey was very helpful and informative. The delivery guy Josue R. was great at setting up the chair, very friendly and showed us how to navigate the remote and all it's different options.

Jasmine did an exceptional job of… Jasmine did an exceptional job of taking care of first ordering parts for my usj 9000 chair, and then later with the replacement for one part probably miss packaged. She is very knowledgeable and informative on your products she is an amazing asset to your company all companies need more personnel like Jamine. Again thank you so very much for your help !!!

Terrell Dozier from Georgia delivered… Terrell Dozier from Georgia delivered our new massage chair today. He was very polite and told me everything about it and showed me how to use the chair. He was very prompt. We first saw the chair at the southern christmas show in Charlotte, my husband sat in it and really enjoyed the massage. The chair will relieve his every day aches as the job he does is all about heavy lifting. Thankyou

We ordered the Black Panther Supreme… We ordered the Black Panther Supreme Hybrid from Tom at the Ventura County Fair. Tom was very patient with my husband and I as we had a lot of technical questions. The massage chair itself was dreamy. With a great price negotiated with Tom, we felt very good about this splurge of a purchase. Delivery was very quick and the delivery men (George Cruz and Daquane Thomas) were prompt and professional and they took the time for another explanation of all the features of the chair. We have been using it everyday and it has helped our bodies feel better. Thank you Tom and the Daiwa crew for a seamless experience, we couldn’t be happier.