I am very pleased I was very pleased with the recent Daiwa delivery of my massage chair. The delivery team was professional, personable, and skilled. They arrived exactly as scheduled and efficiently brought the chair into the tight basement of my home. I was particularly impressed by their extensive knowledge of the chair's functions. They patiently explained everything to me in detail, ensuring I understood how to use all the features. Their willingness to answer my questions was greatly appreciated. The professionalism and knowledge of the delivery guys made the process smooth and enjoyable. As for the chair, I've only had it one day but so far it appears to do all that I expected it to do. I would highly recommend Daiwa to anyone considering purchasing a massage chair. I hope this feedback is helpful!

Highly Recommend Daiwa Hybrid Supreme Tested the Daiwa Hybrid Supreme at Sam's Club in Port Charlotte, FL. Angela was extemely helpful answering all my questions about this top of the line chair with all the bells & whistles. Purchased at a great price & delivered in less than a week. Jose & Fabian communicated exactly what time they would be arriving, carefully unpacked the boxes and bringing in each part not to damage any pieces. Jose explained how to remove the top piece to move it through the doorway and made sure I understood, but reassured me that the could help move to a different location in the future. He then went over the instructions for use with lots of tips, made sure I had the customer service number should I have any questions. Highly recommend this chair!

Sales agent Angela Frey was very… Sales agent Angela Frey was very helpful and informative. The delivery guy Josue R. was great at setting up the chair, very friendly and showed us how to navigate the remote and all it's different options.

I just had my Daiwa Chair delivered and… I just had my Daiwa Chair delivered and set up. I love it! I had injured my back a couple of days ago so I was timid about getting in the chair. Christoper suggested trying it on gentle and I did and it was great. Christopher and his brother, Genesis, did a wonderful job with the delivery and set up, definitely a white glove delivery. He took his time explaining how it works and answering my questions. Looking forward to many years of relaxing in my new Legacy 4 massage lounger. Thanks also to the no pressure sales person to Luis.

Daiwa chair poor quality fabric. We bought our Daiwa Massage chair about 4 years ago. While we love the massage part, different programs and all, the leather material is junk. It is flashing all over our carpet, and there is no way to repair it or even get it down to a no shred state. We are ready to tras it because it looks so bad, even though it’s in perfect working order. Why would you use such inferior material in a product that is meant to last many years?!!!