Lucia Kaestner
GBReview Everyone I spoke to there was extremely helpful, from the first call to ask questions, to the ordering, the delays due to the weather in Texas and the shipping as soon as possible. I had explained to them that my husband was recently diagnosed with Parkinsons Disease and we needed the railing so he could get upstairs to our bedroom. Duke was so helpful in every way possible. I enjoyed working with the company.
Christine Baker
GBAbsolutely beautiful product! Absolutely beautiful product. We are slowly renovating our small 1930s cottage and we needed ONE STEP to match our hardwood floor. We selected a landing step that is rounded on both ends and it is exactly what we were hoping for. It's gorgeous.
Jarad
GBThey were easy to work with and the… They were easy to work with and the quality of my stair railing is excellent
Brent LaFond
GBEverett WA 130 lineal feet with 2 stair runs The design and ordering process was smooth, all questions were answered in a timely fashion. Everything worked out with design and materials, with the exception of 1 post that was a 3rd right hand instead of my 2nd left hand on one of the stair runs. This was replaced along with a couple of handfuls of crimp fittings, sleeve caps and other misc at no cost. Those materials arrived within 7 days.
Terry in Colorado
GBThe stairs are beautiful The stairs are beautiful. Our only complaint is that we were confused by the directions for taking measurements. This meant that instead of having an inch or so to cut to custom length we barely had any extra at all. If you're not sure how to measure you should call for explanation.