Alice Rigolosi
GBAutomatic refill Because they say I ordered previously online they put me on automatic refill, which I DID NOT actually agree to. I got notice that my order was shipped (I nev-4er ordered)and after calling company they said I was on automatic refill and my credit card was charged. I do not give anyone access to my credit card for automatic charges - so I told them if they gave me the items for the same price I would keep them and they should CANCEL automatic refill. They were not willing to change the amount debited from my account. I was an office manager for over 35 years and it's not a big deal to credit and debit a credit card. They were willing to lose a long time client over this. A manager would not even get on the phone. This is not a good company to deal with.
Mohan
GBYour savings offers are often too many Your savings offers are often too many, conflicting and difficult to compare. As a result, I try to figure out if I am taking advantage of the best offer but am not sure. Sometimes when I place an order, minutes later I receive an email with a better offer! Also why can’t I but 4 bottles of something so I can save on shipping as opposed to having to buy 3 or 6? I suggest that you should reward your loyal customers with special savings as they are critical to your business. We are in that group and both I and my wife have been customers for over 30 years.
Jane M.
GBGood customer service I have ordered from Healthy Directions many times, and find the process to be very customer friendly.
customer
GBNo difficulties at all I was able to complete everything on-line. Everything I wanted was easily found.
gerald
GBIt was easy to find the product I…Makes sense It was easy to find the product I wanted & to put in the information requested to complete the transaction.