Your savings offers are often too many Your savings offers are often too many, conflicting and difficult to compare. As a result, I try to figure out if I am taking advantage of the best offer but am not sure. Sometimes when I place an order, minutes later I receive an email with a better offer! Also why can’t I but 4 bottles of something so I can save on shipping as opposed to having to buy 3 or 6? I suggest that you should reward your loyal customers with special savings as they are critical to your business. We are in that group and both I and my wife have been customers for over 30 years.

Automatic refill Because they say I ordered previously online they put me on automatic refill, which I DID NOT actually agree to. I got notice that my order was shipped (I nev-4er ordered)and after calling company they said I was on automatic refill and my credit card was charged. I do not give anyone access to my credit card for automatic charges - so I told them if they gave me the items for the same price I would keep them and they should CANCEL automatic refill. They were not willing to change the amount debited from my account. I was an office manager for over 35 years and it's not a big deal to credit and debit a credit card. They were willing to lose a long time client over this. A manager would not even get on the phone. This is not a good company to deal with.

Great supplements at a GREAT Price!!! Love the sale prices when I can get these wonderful supplements at a great price. I buy these for 4 other family members besides myself!! We have been taking these for many years and at 80 for me being the oldest, we are all doing very well with very little health problems!!! Thank you!! Dr. Sinatra!!!!

No difficulties at all I was able to complete everything on-line. Everything I wanted was easily found.

The agent did a great job in assisting my online order processing The agent did a great job . However , your website order processing had NOT been functioning the past few days prior to my phone call . I have been using it throughout the past year + and it’s been great . Somehow the phone agent did something and I was able to click the order submission button and my order was processed… If you don’t have such a process , I recommend your IT department run periodic checks to ensure order processing is running smoothly. Also, I know your agents are instructed to offer additional products , but for repeat customers like myself , it can become annoying..Perhaps as a general procedure only ONE special product might be offered or the agents might first “ask “ if the customer would like to hear about additional specials. ..