Good customer service I have ordered from Healthy Directions many times, and find the process to be very customer friendly.

The information was great! The information was great. And once I took the test I bought the recommended product. However when I logged into my account, I could not find the information anywhere. I am expecting the product to do well for me.

The agent did a great job in assisting my online order processing The agent did a great job . However , your website order processing had NOT been functioning the past few days prior to my phone call . I have been using it throughout the past year + and it’s been great . Somehow the phone agent did something and I was able to click the order submission button and my order was processed… If you don’t have such a process , I recommend your IT department run periodic checks to ensure order processing is running smoothly. Also, I know your agents are instructed to offer additional products , but for repeat customers like myself , it can become annoying..Perhaps as a general procedure only ONE special product might be offered or the agents might first “ask “ if the customer would like to hear about additional specials. ..

No Master Card My first order did not go through because they do not accept master cars on any bank. They informed me about it. I then used another bank card and the order was completed. They have already notified me the order has shipped.

No difficulties at all I was able to complete everything on-line. Everything I wanted was easily found.