great prices fast an free shipping great job fast free shipping parts were as described cheap price on the items too... also a great video on youtube for replacing the gear parts in the opener unit...

Just horrific service Just horrific service. From the "About Us" section of their website: "All online purchases are shipped in one business day because we understand that when you make a purchase you want your items as soon as possible." I ordered my part Sunday afternoon at around 4:30 PST. According to whoever wrote their "About Us" page it should have been shipped by Tuesday. It finally was received by the Post Office Friday night and made it to me sometime Monday. A full eight days after I placed the order. But wait, there's more. When I got my order the grease tube inside had burst and got grease all over the parts inside. Everything had to be cleaned up before I could do the repair. I took pictures because I thought they'd want to know that either the part left their facility that way, or it got damaged in transit. Instead of so much as a "thanks for letting us know", I got a snarky "We can have our processing team replace the grease", as if not having the grease was the problem. These guys should be forbidden from using the word "Professional" in their name; they are not worthy of it. You will be better off buying from craigslist, or a swap meet.

This 70-year-old single technically… This 70-year-old single technically challenged woman managed to install and get this thing to work in about an hour. The important thing is to get a tall ladder so you can see the program button on your opener. Then just follow the second set of instructions and presto! it works

Mid-winter our door opener just stopped… Mid-winter our door opener just stopped working. desperate to find a solution to this, I found the gears were chewed up. I got on the web looking for a new opener when I found replacement gears for my opener. I ordered the kit and to my surprise, it was delivered sooner then I was told and the kit had everything I needed to restore my opener. The kit was priced very well and it was right. I am very pleased with 365 Garage Door Parts.

If I could leave it zero stars I would If I could leave it zero stars I would, received an email with the expected shipping date and arrival date, and a week later it still hasn't shipped. Very misleading! I contacted them and was told they were over loaded with orders and that it would ship within 3-11 business days. I just could have paid a few extra bucks and got them from Menards. I have a Halloween event That will have to be cancelled