Needs to better attention to detail in parts picking Shipped order same day. Received next day. Short half the posts for pulls. Called and they shipped the shorted parts. Received them late next day but they were the wrong size posts. Called following day to report problem. Shipped replacements same day which was a Friday. Haven't received replacements as of now (Monday). Should receive by end of day.

Beautiful ring pulls I bought a dresser that needed replacement ring pulls since two had previously been replaced with plain knobs. I had a difficult time finding replacements that were big enough until I found Horton Brasses. I ordered a set of the pulls and they arrived within the week and are beautiful, quality pulls. The finish is lovely and the dresser is looking good!

excellent experience I called the office to place an order at 4:58pm. They took my order very quickly. When I emailed later that night to inquire about expedited shipping I received an immediate response and follow up in the morning as promised. They expedited my shipping so I would have the hardware to meet my contractor's schedule. The pulls themselves are just beautiful.

LOVE this hardware and company !! My go to for the past several years!! Fast service, but best of all every piece will match and is of the highest quality great when your mixing the hardware style from piece to piece. Monica MacKenzie owner Monica Mackenzie design/ build Hingham mass. You can see there hardware on my kitchen projects ..houzz.com Monica Mackenzie Design under pro Can't say enough about the product and the product they produce.

Good products, good customer service I have been impressed by the quality of the products, and the excellence of the service. Although the shipment was delayed, and I was not notified, I called the company and they shipped the product overnight with no extra charge.