May be ok but has provlems with delivery The delivery has not arrived and after confirming time and date the materials still has not been made. No calls for delay notice ,no follow up and habe many requests for recommendations without any production from supplier. Three stars may go to one star

Great service, great company! A stairway can be a big investment and having all the correct information is so important. Rich was wonderful and not only explained things very clearly but even sent photos to help me make the perfect choice. I would not only recommend Stairpartsusa USA, I will certainly buy from them again in the future!

Couldn't Be Happier! Stair Parts USA provided me with not only excellent service, but beautiful products as well. From the very first inquiry to the final delivery their team was incredibly helpful. If you are searching for iron balusters I highly recommend using this company.

Great quality product. Excellent customer service. Helped me to order correct parts while we were on the phone. Everything arrived just in few days by UPS Ground. Quality of the stainless steel stair parts great, absolutely what I was hoping it will be. Too bad I did not discover this website a year ago while was rebuilding larger staircase in my house. Highly recommend.

Colonial Oak Balusters Ordered red oak balusters for a home reno. Lightning fast shipping of 60 balusters at the best pruce I found. The wood was beautiful with just a few in the shipment having small pockmarks/minor defects (well within the 5-10% I normally expect). Will definetly go to these folks again when I need stair parts.