The cover case is really good The cover case is really great, but the screen protector is a poor quality plastic that does not match the excellent quality of the product

Great product Great product, as expected. Fast delivery. Product reasonably priced, but shipping too expensive. Only caveat to the product is that the new iPads with the swiping up function are not necessarily perfectly suited for this product as the swiping up doesn’t work half the time because of the thick edges

One to avoid. I ordered a case which wasn't even dispatched within stated delivery time. No contact to let me know what was happening; I had to chase them. When I got a reply from them they blamed Chinese new year (nothing mentioned about this at time of order) and offered to refund half the purchase price. That hasn't happened and my emails aren't being responded to. I explained that the case was for a child with severe SEN and that the delay was really detrimental for them, and there was no apology about that. Absolutely dreadful customer service.

I ordered my case I ordered my case, then I got an email saying it wasn’t in stock that it was going to take longer and I had paid for fast shipping. Ordered it October 3rd and today is October 18th... still not here.

A Good Case Sorry for the misunderstanding. It's easy to overlook the "business" days when your shipping time is 14 business days. It did arrive near the end of that window. You might consider having trust pilot wait until after the 14 day window to send the request for review. It was sitting in my inbox quite a while before I received the case. The case is working great. My daughter handles it just fine. We plan to mainly use the strap in the car, so it is a little inconvenient to have the straps attach to the case with looping that will not be quick to implement. We might improvise with some hooks.