The cover case is really good The cover case is really great, but the screen protector is a poor quality plastic that does not match the excellent quality of the product

The case is very nice BUT... The case is very nice BUT a better set of installation instructions would help a dummy like me. I have arthritis and neuropathy in my hands and the material was too tough for me to maneuver. I had difficulty in inserting my iPad...a friend had to do it with some trouble too. Very nice to handle the ipad now with the hand gripper. So far I love it.

Great Customer Service When ordering my case, I had options for shipping; USA or Overseas. I opted for USA, as it was a quicker delivery, but was immediately notified that it would have to be shipped from overseas, as it wasn't available in the US Warehouse. The agent immediately requested a refund, as shipping was less (go figure) and my order was processed. Unfortunately, the timeliness of receiving the order from Hong Kong wasn't as I had hoped, but nonetheless, when I contacted an agent I was given the tracking number so I could track the shipment. Because this case is for the 7th addition iPad, and is pink & purple, I suspect that there was a delay in manufacturing. All in all, I was very pleased with the service I received.

Strong & Durable Nice colours, easy to install , strong & durable

Bad screen protector The actual case is nice, but the screen protector is terrible. If this is for kids, they should sell a glass screen protector with the case to ensure proper protection of the screen.