Allen
GBGreat Team and Great Products The team at ChemDirect is fantastic! They truly care about their customers. They have such a great variety of product offerings. Our lab loves the Chempure Brand Chemicals that they sell. I would highly recommend this store front.
Chemdirect Customer MM
GBExcellent customer service Excellent customer service. Easy to place orders and good prices. Thank you.
Sarah Michels
GBGreat communication Great communication, very helpful and friendly team. Thank you for working with us! Cheers, Sarah Michels
Elsy Amaya
DOCustomer service was the best during… Customer service was the best during the process.
Ben Davis
GBIt starts with the fact that I asked… It starts with the fact that I asked you to apply the "freeship" coupon when we talked. I was told you would. You didn't. It ended with a box leaking hydrogen peroxide on my desk. After doubling the cost of the product for "hazmat fees" and shipping, the product arrived damaged with about 20% of the material leaked away. While I primarily blame the shipper for poorly handling the product, I was fairly shocked to see no packing material around the container. It was sealed in a plastic bag that certainly limited the amount of external contamination, but there was nothing to absorb any shock (i.e. packing peanuts). That is your responsibility. If I have to pay extra for a hazardous material to get delivered, I'd certainly expect certain precautions taken as justification for that cost.