Worst company in history Worst company in history. Dumb and useless service. I had the unpleasant experience of dealing with manager Rafiq. A narcissist smug idiot who wouldn’t know how to deal with people if it was tattooed on him. They consistently lie and change their story so they don’t have to actually admit fault. Packages are routinely stolen and scheduling anything is an effort in futility. I have to say, run, run away. If your building has this service, your life will be ruined

I live in Mesa AZ I live in Mesa AZ. after moving in we were notified by the leasing office that they were forcing all tenants to pay for fetch. We don’t have to use it but we have to pay for it. For anyone thinking about moving into an apartment community PLEASE be aware of all the charges added in after your base rent. When I first moved in the extras were about $80 now they are over $200. These services like fetch are scams and the apartments that use them are getting kick backs.

Horrible thieves Horrible thieves! My UPS package full of Christmas from Macy's on Friday 12/2 and I scheduled the 1st delivery time for the next day. When the delivery slot arrives, I receive a message to reschedule, even though the message I view each morning is that it is out for delivery. No response from their Customer Service. The Elm Apts,FWT charges me each month for this crap. I saw my neighbor receive a package yesterday, where was mine? Band of thieves!!!!!

I absolutely love this place I absolutely love this place. For me personally, I live in the Jackson Apartments in Seattle and I always had amazing service with these guys. Even accommodate me when I want to pick up my packages in person from the warehouse. Always greeted by friendly people with a smile. Chad and Crystal always go above and beyond and are patient with my requests. highly recommend this company.

Fetch losing Christmas presents! Fetch lost a few of my Christmas gifts, where various vendors staged and have pictures of them delivering items to the warehouse. Fetch lost my items and state it is not their fault and to file claims with the vendor. No accountability is given for this service and I would not recommend moving to a location where fetch handles packages.