it’s not a service when it makes getting your packages worse avoid. Package was scheduled to be delivered today, so we waited in. Agent claims to have attempted delivery but clearly is not being truthful as we were in all day. I contacted customer service (through online chat and have screen shots) and was told they would add it to the last delivery slot. Didn’t come again having now waited in all day and all evening. I don’t see the point in this “service” my advice is stick to an apartment building where Amazon delivers directly. This so called service is a dreadful.

2 day shipping becomes 4 day shipping. The only thing fetch achieves, is getting your package to you day or more later. Two day shipping, becomes 4 shipping with they are involved. Fetch often has the packages delivered to them by about lunch. The delays are caused by: - taking to long to scan in the packages - not having available delivery times that day because of the delay in scanning or limited capacity. - cancelling delivery windows The only reason they still exists is because apartment managers mandate their use.

Fetch losing Christmas presents! Fetch lost a few of my Christmas gifts, where various vendors staged and have pictures of them delivering items to the warehouse. Fetch lost my items and state it is not their fault and to file claims with the vendor. No accountability is given for this service and I would not recommend moving to a location where fetch handles packages.

Poor Service My apartment complex, Denim Scottsdale, decided to use this service instead of the parcel locker room we have. Since using it, 2 packages have been lost. one was delivered to the wrong apartment, and they don't seem to be anything about it. THIS IS HORRIBLE SERVICE

ABSOLUTELY PERFECT! My delivery was delivered before the scheduled time and I am very, very happy about that! I would love to give the Fetch delivery person a 10-star rating!!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟